How to buy and sell safely

Safety Advise

Latest Security

NEVER SEND MONEY FOR A VEHICLE YOU HAVEN’T SEEN

View and check the vehicle and documents before handing over any money. The only exception would be if you have paid to reserve the vehicle through Auto Caribads’ Online Order journey or arranged a distance sale from one of our advertising dealers, who offer this service. If you pay for a deposit or click and collect/home delivery, consider using a credit card as this offers additional protection.

 

KEEP YOUR KEYS SAFE DURING VIEWINGS

Never leave a potential buyer alone with the vehicle, give them the keys, or let them borrow the car documents. Never allow unsupervised access to the engine or allow yourself to be distracted during a viewing of your vehicle.
 

LOOK OUT FOR SCAM CALLS, EMAILS AND TEXTS

We’ll never call you on the protected number on your advert or ask you to login to your Auto Trader account via email or SMS. Only enter your login details where you see a padlock icon in your browser window.

We are warning private sellers to be on the lookout for potential buyers who turn up to an arranged viewing with the intention of obtaining the vehicle at a lower price by tampering with the vehicle

We’re aware of scammers attempting to get personal information and payment details by impersonating Caribads and contacting private sellers saying they’ve been overcharged or you have paid twice. We’ll never contact you via the protected number on your advert. Never give out bank or card details to an unsolicited caller. If a caller asks for a copy of your vehicle logbook prior to viewing your vehicle, we would advise you not to disclose it. If you’d like to check a call is genuine, please call or email us.

We are warning sellers of a scam that involves potential buyers trying to negotiate a lower price for the car, by tampering with its engine or exhaust. The scam involves secretly pouring oil into the coolant reservoir, exhaust or over the engine in an attempt to negotiate a lower price claiming the engine is damaged.